Third party integration or in built feature: – You can choose amongst 1) & 2) TeamViewer third party tools.The agent will have full control over the client screen.
In their second screen sharing application TeamViewer, the visitor needs to provide customer ID and password to the agent to take access of his screen. Both the agent and client need to download software (/TeamViewer) and run as administrator. An agent has to initiate screen sharing request with the button “Access Desktop” and the client will have to click on the allow button to accept the invitation. How to use screen sharing with LiveChat Inc? To use screen sharing with LiveChatInc, you need an active account with either of these services. and Teamviewer are dedicated services for sharing screen. Their screen sharing feature is offered through third party services like and TeamViewer. Live chat Inc is a US-based live chat software provider.
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